How to Present Good News in a Business Memo
You have to be careful while writing for an audience which consists of the top management of your organization including your boss. When a business memo is well written, it becomes effective in simultaneously serving a set of multiple purposes. The memo is useful for conveying the already made decisions along with the decisions to be made in future in a lucid and simple language. Your written document will further lay down the various current events and activities happening inside your organization along with the information which will be used by the management to arrive at a future policy or decision.
A good memo will test your communication skills, business knowledge, and knowledge of various current issues, activities, and events happening in your company. The memo can also be used by you to present a good news or achievement to your co-workers and bosses. But before including the news officially, you have to check the same from multiple sources. Include the good news only after checking its validity and source completely. It is also of great significance to highlight the background in brief, which will make the situation clearer before others. Also, you have to keep in mind that once you include good news in the business memo, it will be a part of the official records, and you have no option to take a back track.
Instructions
- Before including the good news in your business memo, you have to be 100% sure of its source and validity. The accuracy is of great importance as you are communicating the piece of news to the top management and your immediate bosses. Your personal credibility depends on the data you are providing to the higher level as they may take some of the decisions trusting the information supplied by you. Also, keep the point in mind that it is a fatal error to retract some news, after submitting it to the high level of hierarchy.
- While writing the memo, try to keep the content short and mention the good news in its appropriate context. Start the news with a brief introduction covering the background of the event or issue. Compose a brief note on the news and incorporate the same within the memo by keeping in mind the length and details.
- There must be a number of people behind the event or activity which was a success. It is very much important to give credit to all the individuals associated with the good news. Along with giving credit, it is also of great significance to spell out the responsible persons’ name in the exact and correct manner. This small gesture will make a great impact on the mind of the concerned individuals, because people feel great when their hard work and commitment is appreciated officially before the higher ups.
- While giving credit to the persons responsible for the good news, always avoid giving undue credit to yourself. If you sing your own praise in the business memo, it may tend to lose out some of its intended importance before the top level management. So adopt a modest approach and avoid yourself from taking any undue credit.
- Once you finish with the memo, ensure that the same is circulated among the right set of people. The memo and good news achieves more effect when it is sent through the right route and circulated among the people who need to be informed about the news in the first place.
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